SRM Solutions serves its customers in Europe, America and Africa by emphasizing quality
of service, expertise, proximity and responsiveness.
Our customer commitments
When we looked for a software to help us monitor our supplier relationship, we were looking both for a technical response to our needs and also for a company capable of supporting us in its installation and integration into our environment. The SRM solutions teams demonstrated professionalism and used their expertise to help us improve our processes.
We chose SRM Solutions in 2015 to facilitate our monitoring of framework contracts. The proposed solution immediately allowed us to gain time and precision in our invoicing and the monitoring of our commercial conditions. Since then, our needs have grown and SRM solutions has been able to develop its solution each time to continue to meet our expectations. Since the beginning of our collaboration, the SRM solutions teams have been able to listen to us and demonstrate professionalism and responsiveness.
We’ve been working with SRMsolutions since 2019, and the team has been much helpfull from the very beginning to understand our particularities and to guide us, allowing us to totally match our needs. Benefits come very quickly, with a better management of contracts, but also with an extensive follow-up of the sales conditions and a decrease of payment delays.
In a fast growing company such as Cdiscount, we needed a new software to manage and invoice the back margins negociated with our suppliers. The Supplier Relationship Management software of EasySRM adapted very quickly to our IT environment and to our purchasing practices. Today, the EasySRM development team is always very responsive when we have new development needs.
We chose EasySRM in 2016, as we wanted to get a cross-functional software able to facilitate data sharing between purchasing, accounting and controlling departments. EasySRM managed very quickly to integrate into our very complex information system. It was essential for us that it communicate with our internal tools but also to simply integrate the data of our partners. Each time we contact the teams of SRM Solutions, they show great responsiveness and availability, and are always proactive.